Refunds and Returns Policy

Refunds

Sword and Shield Strategic offers a 30 day money back guarantee on all of our products EXCEPT FOR ARMOR for whatever reason! If you are not satisfied with your product, you can request a refund by emailing cs@swordandshieldstrategic.com or by filling in our RMA Form.

 ARMOR WILL NOT BE RETURNED OR REFUNDED WITHOUT SPECIAL CASE TO CASE AUTHORIZATION! THIS IS AN INDUSTRY STANDARD.

Returns

If you would like to return or exchange an item, please email customer service or fill out a request form. We will send you an RMA confirmation and instructions on how to return the item(s). Customer service can be emailed at sales@swordandshieldstrategic.com.